Do you offer free shipping?

Yes! We offer free shipping on all orders within the United States. There are no hidden shipping fees at checkout.

We currently ship within the United States. At this time, we do not offer international shipping.

What is your return policy?

We want you to shop with confidence. If you are not completely satisfied with your purchase, you can request a return according to our Return Policy. Please contact our support team for assistance.

How long does shipping take?

Processing Time: 1–3 business days. Transit Time: 3–8 business days. Estimated Delivery Time: 4–11 business days. For complete details, please visit our Shipping Policy.

How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. You can also use our Track Order page to check the latest available status of your shipment.

Can I cancel or change my order?

Our cancellation and return rules include 30-day returns and cancellation within 15 minutes of placing an order. Please contact our support team as soon as possible if you need help with a return or cancellation request.

What happens if my order arrives damaged?

If your order arrives damaged or there is an issue with your shipment, please contact our customer support team as soon as possible. Include your order number and relevant photos so we can review the issue and help you.

Are your products suitable for all pets?

Product suitability can vary depending on the item and your pet’s individual needs. Please review the product description and specifications before purchasing. If you have questions about a specific product, our support team will be happy to assist you.

How can I contact Petigle?

You can contact our customer support team by emailing support@petigle.shop. We’re happy to help with questions about products, orders, shipping, or returns.

Petigle is an online pet store dedicated to providing quality pet supplies for dogs and other beloved pets. Our mission is to offer practical, durable, and affordable products while creating a simple and enjoyable shopping experience for customers across the United States.

Legal notice

Updated: September 2026

Welcome to Petigle. This Legal Notice provides important information regarding the use of our website, products, and services available through https://www.petigle.shop.

By accessing or using our website, you acknowledge that you have read, understood, and agreed to this Legal Notice together with our applicable policies and terms.

Website Ownership and Contact Information

Petigle is an independent online store providing pet products to customers in the United States.

For questions regarding this website, products, or services, please contact us:

Address:
223 Endicott St, Apt 4, Boston, MA 02113, United States

Email:
support@petigle.shop

Phone:
+1 (857) 314-1487

Business Hours:
Monday–Friday, 9:00 AM–6:00 PM (Eastern Time)

Intellectual Property

Unless otherwise stated, all content available on this website, including text, graphics, logos, product descriptions, images, icons, designs, layouts, and other materials, is owned by Petigle or used with appropriate permission.

No content from this website may be copied, reproduced, modified, distributed, published, or used commercially without prior written authorization.

Website Information

Petigle makes reasonable efforts to provide accurate and updated information on this website. However, we do not guarantee that all website content, including product descriptions, images, pricing, availability, or other information, will always be complete, current, or free from errors.

We reserve the right to update, modify, or remove website information at any time without prior notice.

Product Availability and Pricing

Product availability, descriptions, specifications, pricing, and promotional offers may change from time to time.

Petigle reserves the right to:

Correct pricing or product information errors
Limit product quantities
Update or discontinue products
Cancel orders when necessary

Any approved cancellation or refund will be handled according to our applicable policies.

Limitation of Liability

To the maximum extent permitted by applicable law, Petigle is not responsible for any direct, indirect, incidental, or consequential damages resulting from:

Use of or inability to use this website
Product purchases
Delivery delays
Website interruptions
Third-party services

Third-Party Services

Our website may contain links to third-party websites, payment providers, or services.

These third-party platforms operate independently and may have their own terms and privacy policies. Petigle is not responsible for the content, availability, security, or practices of third-party services.

Prohibited Use

Users agree not to:

Use the website for unlawful purposes
Attempt unauthorized access
Interfere with website operation or security
Upload harmful software or malicious content
Violate intellectual property rights
Engage in fraudulent activities

Violation of these conditions may result in restricted access to our website.

Changes to This Legal Notice

Petigle reserves the right to update or modify this Legal Notice at any time.

Changes become effective once posted on this page. Continued use of our website after updates means you accept the revised Legal Notice.

Acceptance

By using this website, you acknowledge and agree to this Legal Notice together with our applicable terms and policies, including our Terms of Service, Privacy Policy, Shipping Policy, Return & Refund Policy, and Payment Policy.

These policies provide additional information regarding website usage, customer information handling, payments, shipping procedures, returns, refunds, and other important terms related to your use of Petigle.