Terms of service

Last Updated: July 2026

Overview

Welcome to Petigle. These Terms of Service govern your access to and use of our website, products, and services available through www.petigle.shop. By visiting our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services. Throughout these Terms, the words "we," "us," and "our" refer to Petigle. The words "you" and "your" refer to any user, visitor, customer, or purchaser using our website.

Eligibility

By using our website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have obtained the necessary consent from a parent or legal guardian. You agree to use our website only for lawful purposes and in accordance with these Terms.

Products and Services

We strive to provide accurate descriptions, images, pricing, and availability information for all products offered on our website. However, we do not guarantee that product descriptions, images, colors, specifications, pricing, or other content will always be completely accurate, current, or error-free. We reserve the right to modify, discontinue, or update products and services at any time without prior notice.

Pricing and Payment

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated. We reserve the right to change prices at any time without notice. Payment must be completed before an order is processed and shipped. By submitting payment information, you represent that you are authorized to use the selected payment method. If a payment is declined, rejected, or flagged for verification, we may delay or cancel the order until payment is successfully confirmed.

Order Acceptance

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order. We reserve the right to refuse, limit, or cancel any order for reasons including but not limited to:

  • Product availability issues

  • Pricing or listing errors

  • Suspected fraudulent activity

  • Incomplete or inaccurate customer information

  • Violations of these Terms

If an order is canceled after payment has been received, a refund will be issued to the original payment method.

Shipping and Delivery

Estimated delivery times displayed on our website are provided for informational purposes only. While we work with trusted shipping partners to deliver orders promptly, delivery dates are estimates and are not guaranteed. Petigle is not responsible for delays caused by:

  • Weather conditions

  • Customs inspections

  • Carrier disruptions

  • Incorrect shipping information provided by the customer

  • Events beyond our reasonable control

Customers are responsible for ensuring that shipping information is accurate at the time of purchase.

Returns and Refunds

Returns, refunds, and related requests are governed by our Return & Refund Policy. By placing an order, you acknowledge and agree to the terms outlined in that policy.

Customer Accounts

You may choose to create an account to access certain features of our website. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. We reserve the right to suspend or terminate accounts that are used unlawfully, fraudulently, or in violation of these Terms.

Accuracy of Information

You agree to provide current, complete, and accurate information when placing orders, creating accounts, or communicating with us. Failure to provide accurate information may result in delays, order cancellation, account restrictions, or refusal of service.

Intellectual Property

All content available on this website, including but not limited to text, graphics, logos, icons, images, product listings, designs, layouts, and website functionality, is the property of Petigle or its licensors and is protected by applicable intellectual property laws. No content from this website may be copied, reproduced, distributed, modified, published, or exploited without prior written permission.

User Content and Feedback

If you submit reviews, comments, suggestions, feedback, photographs, or other content to Petigle, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, and display such content in connection with our business operations. You are responsible for ensuring that any content you submit does not violate the rights of any third party.

Third-Party Services and Links

Our website may contain links to third-party websites, tools, services, or resources. These third-party services operate independently and are governed by their own terms and privacy policies. Petigle is not responsible for the content, practices, availability, or actions of third-party websites or service providers.

Prohibited Uses

You agree not to use our website or services to:

  • Violate any applicable law or regulation

  • Engage in fraudulent or deceptive activities

  • Distribute harmful software, viruses, or malicious code

  • Attempt unauthorized access to our systems or networks

  • Interfere with the operation or security of the website

  • Infringe upon intellectual property rights

  • Harass, abuse, threaten, or harm others

  • Collect personal information without authorization

Violation of these provisions may result in immediate suspension or termination of access to our website and services.

Disclaimer of Warranties

Our website, products, and services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Petigle makes no warranties, express or implied, regarding the operation of the website, availability of products, accuracy of information, or uninterrupted access to services. We do not guarantee that the website will always be secure, error-free, or free from interruptions.

Limitation of Liability

To the maximum extent permitted by applicable law, Petigle, its owners, affiliates, employees, suppliers, and partners shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to:

  • Use of or inability to use the website

  • Product purchases

  • Delivery delays

  • Service interruptions

  • Data loss

  • Unauthorized access to information

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the product giving rise to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Petigle and its affiliates, employees, partners, and service providers from any claims, liabilities, damages, losses, costs, or expenses arising from:

  • Your violation of these Terms

  • Your misuse of the website

  • Your violation of any law or third-party rights

Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved in the appropriate courts with jurisdiction over the matter.

Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.

Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service at any time. Any changes will become effective immediately upon posting on this page. Continued use of our website following any updates constitutes acceptance of the revised Terms.